Informationen und Zahlungsdaten der ClickandBuy-Konten einzusehen", schreibt "Click and Buy" auf seiner Webseite. Ab dem 1. Mai Bezahldienstleistungen der ClickandBuy International Limited, insbesondere das Internet-Bezahlsystem ClickandBuy sowie die MyWallet Card Bezahlprodukte. Das click and buy Konto ist angblich ausgeglichen. Da flattert mir heute eine Inkaso-Rechnung ins Haus!! (obwohl ich seit 3 Monaten versuche das Problem mit.
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It is important to notice that among the entities enabled in Click n'Order, you will only be able to invoice the POs created by these 3 entities, already activited in Click n'Pay.
For the rest of the entities, you will have to send paper invoices until they are activated in Click n'Pay. You will receive an invitation to get access to Airbus data in CSP.
Once you receive this invitation, you will have to register into CSP. Finally, you will have to merge your current account and the new one with Airbus data.
There is an option in the Admin menu to request Coupa to merge both accounts to the same CSP account. In this case you must check the box "I would like to use this as a local tax number".
Then, you will be able to enter any registration number that your company might have. What exactly is a D.
Is it required for clicknbuy? Where can we find it? ID is a unique identification number and it is optional information.
The D. You cannot submit invoices without purchase orders in the CSP. In this case you will need to speak to you Airbus contact for a valid Airbus Purchase Order.
Please do not submit paper invoices until you have received a valid Airbus Purchase Order Once the CSP is in place, do I have to send a hard copy of the invoice by mail in addition?
The legally compliant invoice will be automatically generated in the CSP on your behalf. You should not send the same invoice by mail. Where can remarks or attachments on invoices be entered?
For example an acceptance report, a delivery note number, the list of hours spent sometimes required as receipts , etc.
Attachments and comments can be attached together with the invoice, as long as you are within the contractually agreed "framework".
While creating the invoice, you will find a field where you can attach documents. However, you may not attach an invoice as a PDF or image file, as only the invoice created in Coupa will be legally compliant for Airbus.
I already sent our invoices via AirSupply. Why should I use the CSP in addition? AirSupply is used for direct materials only, while Coupa is used for indirect materials and services.
Do I need to upload invoices generated by my organisation? Coupa will generate a legally compliant invoice based on the fields filled out by you in the CSP for the invoice.
Airbus will not process the physical invoice e. What if the quantity I want to invoice is different to the quantity on the PO?
So the PO is, say, meant for and I wish to invoice for each of 3 months? This is possible. You can invoice partially if only a part of the goods or services that were ordered have been delivered by you.
So if in this case the invoice is in each month, you need to flip the PO to invoice and change the quantity to and submit the invoice.
Do the same in the subsequent two months. If the PO contains an annual order, and you want to invoice monthly, this same principle can be applied.
Nonetheless, in this case we recommend you to ask your requestor to do a PO per month. Finally, if you want to invoice a certain percentage of a line item, you need to convert the percentage to the quantity or amount stated on this line item.
Is there any control check in order to not invoice twice the same line of a given PO? You can invoice the same PO line multiple times in case of partial invoicing.
Only the remaining quantity on a certain line can be invoiced. Please contact your Airbus buyer to check if to split the PO based on the different services is possible, or you can create partial invoices againts the same PO line, each of them with different VAT rate.
Is it possible to submit multiple invoices at the same time or do they need to be submitted one by one? In the CSP they need to be submitted one by one.
Can I upload the invoices massively? On the CSP you are able to bulk export all your legal invoices. Please refer to leaflet 6 for further information.
If invoices are created in Coupa, how can we include them in our own system ERP? The invoices data must be at first place created in your back end system.
Then, you will have to fill the corresponding data in Coupa. The only invoice compliant e-invoice will be the one created in Coupa.
If you want the invoice to be created automatically in your own system and in Coupa, you should implement the cXML channel.
All other channels for invoices will be "deleted" if Coupa is becoming mandatory? The objective is to progressively switch all invoicing channels for indirect procurement to Coupa.
How will the invoices be managed while waiting for Airbus entity to become enabled in Click n' Pay if B-process is disconnected?
Once B-process will be disconnected, a supplier should send the invoices through CSP. An alternative option is sending the invoice by paper, until the CSP will become available.
Yes, the invoice date must be identical in both your own system and the CSP. If an invoice refers to several orders, the same invoice number has to be used several times in CSP.
Will this be accepted? Each invoice that you create in the CSP must have a unique invoice number. In this case you will need to invoice each PO separately.
One Invoice One Purchase Order. Is there any standard to be followed while giving invoice and credit note numbers, or is it automatically generated to avoid conflict?
Do we have any alert if the invoice number is already used? Any invoice and credit note should have a unique number.
This is the one generated by your ERP system. An error message will pop up once you try to submit an invoice with a number that was used before.
Not at the moment, but this functionality will be enabled during a future release of the CSP. Can I create an invoice with invoice date more than 7 days in the past?
You can create an invoice in CSP but if the invoice date is more than 7 days in the past, it will be authomatically disputed by the system, without Airbus user intervention.
You will have to create a credit note to cancel the invoice with the incorrect date and then create a new invoice within the 7 day invoice tollerance rule.
If you have created different legal entities in the CSP, you need to choose them accordingly when invoicing for a certain entity. How do I do it if all the orders are invoiced at the end of the month?
When creating an invoice you can only select one PO. Every PO needs to be invoiced seperately. Remember the 7 days invoice rule.
If the PO was created outside of Coupa then a paper invoice is required. If a good receipt is not yet validated by Airbus, will Coupa then put the invoice in dispute?
No, the invoice will be in status "pending approval" until the purchase order is Goods Receipt GR. The reasons why an invoice can be in status "pending approval" are either the GR is missing, or there is a tolerance failure on the price or the extra charges.
What is the Cash accounting scheme? When it needs to be provided? What needs to be included? Cash accouting scheme is used for French invoices to select the TAX rate.
It needs to be provided when submitting invoices to Airbus French entities. If we have additional expenses to add to the PO, or the value of the order differs from the invoice, will we get a PO ammended or should we add it as a miscellaneous cost?
In case the PO amount does not match with the amount on the invoices, please contact the PO requestor.
If an invoice is disputed, will we be able to know the reason s? Yes, you will have to click on the tab Invoices and select Dispute in the filter criteria.
All your invoices with disputed status will be displayed. Then, you will be able to see, for each disputed invoice, the reason of the dispute and the action to do.
You can also set up an e-mail notification for disputed invoices in "Notification Preferences". In case you want to contact the manager of a disputed invoice, please contact your current contact at Airbus or the requestor of the PO, that can be found under the PO details.
Why my invoice has been auto disputed? What can I do? To resolve the dispute, you will have to create a Credit Note against the disputed invoice. If you need further information, please check the leaflet number 4 in Airbus.
If the payment date has expired because the goods have not been received, can we know the new payment day? If you have properly sent the corresponding invoice, the goods will be payed in the next payment run, once the goods have been received.
Can an invoice be disputed because of not conforming or not finished work? If the work is not confroming or not finished, the good receipt will not be validated, so the invoice will stay in pending approval status.
When creating your invoice, there is a field called "Supplier Note". You can add this information here.
If you are providing an engineering service, there is a tool called "Service Maestro" to manage this type of servicies. Please contact your requestor for further information.
Please check the roadmap included in the CSP guide and in case of doubts please contact your Airbus contact Will I still receive POs via e-mail as we currently do?
In the future there is the option to get the POs automatically through your system, if it's integrated with Coupa by means of cXML. In case you are interested, please contact supplier.
What if the PO is incorrect? How do I acknowledge it? For this, please contact the person at Airbus who requested the PO.
Are the orders from AirSupply also being treated in Coupa? AirSupply should be used for direct materials and Coupa is to be used for indirect materials and services General Procurement.
What happens with the orders already received through Click n' Buy? Will all orders not invoiced and prior to our registration be included in CSP?
For current orders not created by Clickn'Buy, how do I send the invoices? If you are using B-Process, you can use it until the end of June After that it will go via paper.
If you use classical EDI, you can keep using it until further notification. The Legal Entity address is the one that will appear on the POs. All the addresses displayed in the PO are taken from the Airbus internal systems, so they will correspond to the ones you defined in your contract with the requestor.
The addresses you define in the CSP will only be taken into account to create the invoice. How do I know if the goods have been received? In the Orders tab, if you click on Order Lines, you can create a view that contains the field Received.
If you display this view, you will be able to see which order lines have the Goods Receipt. If my company has several entities, will we be able to identify the orders belonging to each entity without analyzing them one by one?
Yes, you will have to go to the Admin tab. For each user, you can select the customers they have access to. Even if the customer is the same, if the different entities are identified as different suppliers with a merged account, you will have a customer line per entity.
Catalogs can be created either for goods or services. No, CSP is a free tool for suppliers. It can be accessed through any web browser i.
Internet Explorer, Chrome, Safari. When we have a notification on the CSP, do we also receive the notification via e-mail?
Only if you have selected this option in the CSP Admin menu. Please refer to CSP guide in Airbus. If the comments are included in the CSP tool, there will be a track, otherwise the track will not be available.
If not, please 1 check the CSP guides and videos on the Airbus. Il devra s'inscrire en suivant les instructions de l'invitation.
Le contact principal de votre entreprise le recevra automatiquement. Quand recevrai-je un e-mail d'invitation du Portail Fournisseurs Coupa pour configurer mon compte fournisseur?
Une semaine avant la date de mise en service. Pour les nouveaux fournisseurs, votre interlocuteur chez Airbus vous fournira de plus amples informations.
Comment puis-je savoir si je suis le contact principal de mon entreprise? Est-il possible de s'enregistrer sous un pseudonyme commun ou dois-je fournir une adresse personnelle?
Airbus recommande de s'inscrire avec des adresses e-mail personnelles dans le CSP. Au bas de la page du CSP. Vous ne devez pas envoyer une copie par la poste.
Airbus ne traitera pas la facture physique par exemple un PDF de votre organisation. C'est possible.
Quand faut-il le fournir? Que faut-il inclure? Si le montant du bon de commande ne correspond pas au montant figurant sur les factures, veuillez contacter le demandeur du bon de commande.
Pourquoi ma facture a fait l'objet d'un litige? Que puis-je faire? Vous pouvez ajouter ces informations ici. Veuillez communiquer avec votre demandeur pour obtenir de plus amples renseignements.
Veuillez consulter la feuille de route incluse dans le guide CSP et en cas de doute, veuillez contacter votre contact Airbus.
Que faire si l'ordre de commande est incorrect? Oui, vous devrez aller dans l'onglet Admin. Non, CSP est un outil gratuit pour les fournisseurs.
Pour plus d'informations, veuillez consulter le guide CSP sur la page Airbus. Si les commentaires sont inclus dans l'outil CSP, il y aura une piste, sinon la piste ne sera pas disponible.
Häufig gestellte Fragen. Eine Einladung wird an den Hauptansprechpartner Ihres Unternehmens gesendet. Falls weitere Mitglieder Ihres Unternehmens eingeladen werden müssen, muss der Hauptansprechpartner sie einladen.
Erhalte ich die Registrierungsmail automatisch oder muss ich sie anfordern? Der Hauptansprechpartner Ihres Unternehmens erhält sie automatisch.
Eine Woche vor dem Go-Live-Date. Der Go-Live-Termin wird im Voraus bekannt gegeben. Wie kann ich wissen, ob wir bereits ein CSP-Konto haben? Andernfalls wenden Sie sich bitte an den Airbus-Kundendienst.
Wenn mein Unternehmen eine Gruppe von verschiedenen juristischen Personen mit Sitz in verschiedenen Ländern ist, muss ich mich dann für jedes Unternehmen im CSP registrieren?
Nein, Sie können das gleiche eindeutige Konto mit verschiedenen juristischen Personen und Sitz in verschiedenen Ländern haben, die im CSP angelegt wurden.
Ist es möglich, sich unter einem gemeinsamen Alias zu registrieren oder muss ich eine persönliche Adresse angeben? Welche Nutzungsbedingungen sind im CSP zu akzeptieren?
Wo kann ich meine Spracheinstellungen vornehmen? Die Zentraleinheit, Frankreich und Deutschland sind bereits im Einsatz. Bitte beachten Sie auch die Einsatz-Roadmap auf der Airbus.
Es ist wichtig zu beachten, dass Sie unter den in Click n'Order aktivierten Einheiten nur die von diesen 3 Einheiten erstellten Bestellungen in Rechnung stellen können, die bereits in Click n'Pay aktiviert sind.
Wenn ich derzeit CSP bei einem anderen Kunden verwende, kann ich Airbus über mein Profil hinzufügen oder muss ich mich von Anfang an bei Airbus registrieren?
Wenn mein Unternehmen keine Umsatzsteuer-ID hat oder von der Mehrwertsteuer befreit ist, wie soll ich das Feld Umsatzsteuer-ID ausfüllen, das während der Gründung der juristischen Person erforderlich ist?
The ticket number should be retained to track the request status and receive optimal support. Click n'Buy Catalogue, Request and Invoice management.
The indirect procurement solution to manage goods and services and collaborate with the Airbus community anytime Please click here for more information.
The solution to manage and follow up electronic invoices for indirect procurement goods and services and collaborate with the Airbus community anytime Please click here for more information.
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